Retail Sales MAnager
Key Responsibilities
🔹 Sales & Revenue Management
Achieve monthly and quarterly sales targets.
Develop and implement sales strategies to increase showroom revenue.
Monitor sales performance metrics and prepare daily/weekly reports.
Upsell accessories (bags, mouse, keyboards, antivirus, extended warranty, etc.).
🔹 Team Leadership
Recruit, train, and supervise sales executives.
Set individual sales targets and monitor performance.
Motivate staff through incentives and performance reviews.
Conduct regular team meetings and product training sessions.
🔹 Customer Service
Ensure exceptional customer experience and satisfaction.
Handle escalated customer complaints professionally.
Build long-term relationships with corporate and retail customers.
🔹 Inventory & Stock Management
Monitor stock levels and coordinate with suppliers.
Ensure proper display and merchandising of laptops and accessories.
Manage billing, POS systems, and stock audits.
🔹 Store Operations
Oversee day-to-day showroom operations.
Ensure store cleanliness, branding, and visual merchandising standards.
Guwahati, Assam
